Browse our frequently asked questions page, where you can find quick and concise answers to some of our most asked questions, as well as information about SaaSi Hub’s features, integrations, billing, security, and platform functionality. This section is designed to help you quickly understand how the platform works, resolve common queries, and get the information you need to manage your SaaS subscriptions with confidence.
Billing, Plans & Payments
SaaSi Hub offers a range of flexible pricing plans designed to suit businesses of different sizes and SaaS usage levels. Each plan provides access to core features such as the central dashboard, integrations, analytics, and automated alerts, with additional capabilities available on higher tiers to support growing organisations. See all of our pricing plans here.
No, there are no setup fees or mandatory long term contracts. Businesses can get started quickly and scale their plan as needed, with the flexibility to adjust their subscription in line with changing requirements.
Yes, you can upgrade your plan directly from your account settings. Changes are applied in accordance with your billing cycle, making it easy to adapt your subscription as your organisation grows or your SaaS needs evolve.
We support secure online payments through trusted payment provider; Stripe which accepts all common payment methods including major credit and debit cards, with all transactions processed using industry standard security measures to protect your financial information.
All invoices, payment records, and billing history are available within your account dashboard. You can view, download, and manage your billing documents at any time, providing full transparency and easy access for finance and administrative purposes.
Features & Functionality
SaaSi Hub connects with your HR systems to monitor employee status changes in real time. When an employee is marked as a leaver, the platform automatically scans connected SaaS tools to identify any active licences or subscriptions linked to that user, allowing your team to review and take action promptly.
The platform analyses your employees vs their user activity, licence allocation, and usage patterns across your connected SaaS tools. By comparing employee’s assigned licences with actual engagement data, SaaSi Hub highlights subscriptions that show low or no usage, helping you determine which licences may no longer be delivering value.
SaaSi Hub is an oversee, reporting and alerting platform, and due to security and access measures, licences cannot be directly deactivated, cancelled or changed from within our dashboard.
SaaSi Hub provides real time analytics covering integrated SaaS platforms, including; spend, licence usage, renewal timelines, and potential savings. Detailed reports can be generated for finance, IT, and leadership teams, offering clear insights into cost trends, optimisation opportunities, and overall return on investment.
Yes, the platform delivers automated alerts when potential savings opportunities are identified. This may include unused licences, subscriptions linked to employee leavers, or upcoming renewals that require review, ensuring your team can act quickly and reduce avoidable software costs.
Getting Started
SaaSi Hub is a SaaS management platform that gives businesses full visibility over their software subscriptions, usage, and costs in one central dashboard. By connecting your SaaS tools and HR systems, the platform automatically tracks licences, identifies unused subscriptions, and alerts you when employees leave so you can review and cancel unnecessary spend.
SaaSi Hub is built to support a wide range of organisations, from fast growing startups to larger businesses with complex SaaS environments. Whether you manage a handful of tools or a large portfolio of subscriptions across multiple teams, the platform scales alongside your business without increasing operational complexity.
Yes, businesses can explore the platform before fully committing with our 7 day free trial.
This allows you to experience the dashboard, integrations, analytics features and connect a few of your SaaS tools to see first hand on the benefits of our offering.
7 days of full access, no payment card required and no pressure selling or cold calls!
➡️To start your free trial, head over to our Registration page.
Our free trial is open to new customers who haven’t already utilised a free trial offer.
No, SaaSi Hub is designed to be simple, intuitive and user friendly for finance, IT, HR, and leadership teams. The interface is straightforward, with guided setup steps and clear dashboards that make it easy to understand your data without requiring technical expertise.
Most organisations can get started within a short period of time. Initial setup typically involves creating your account, connecting your key integrations such as HR system and then SaaS tools, and configuring basic preferences. Once connected, SaaSi Hub begins analysing your SaaS environment and generating insights automatically.
Whether you’re on a 7 day trial or on a paid plan welcome aboard and thanks for signing up! The best way to get started with integrations and how to start using your dashboard inside SaaSi Hub is by following our Getting Started guide here.
Alternatively if you have any specific questions, head over to our extensive knowledge base.
Integrations & Compatibility
SaaSi Hub supports many auto-integrations and management to a wide range of popular SaaS platforms across productivity, finance, HR, collaboration, and development. This includes commonly used tools such as Google Workspace, Microsoft 365, Slack, Zoom, and many others, with additional integrations continually being added.
Additionally, our self-integration feature allows you to easily add virtually any other app, tool, or platform by entering your licence and subscription details. Once added, this information is combined with your automatic integrations within the dashboard, analytics, and reports, ensuring you still benefit from a unified view of your entire SaaS environment.
You can connect your SaaS tools directly from the integrations section of the dashboard. The process is guided and typically involves securely authorising access to the selected platform. Once connected, SaaSi Hub begins automatically analysing usage, licences, and associated costs.
Yes, SaaSi Hub allows self-integration for tools that are not yet available as native auto-integration connections. This ensures you can still track subscriptions, licences, and costs for less common or internally managed SaaS tools, maintaining a complete overview of your software estate.
Yes, SaaSi Hub integrates with leading HR systems to support automated employee tracking. This enables the platform to detect when employees join or leave the organisation and identify any active SaaS subscriptions linked to them, helping streamline offboarding and reduce unnecessary spend.
See our integrations page to see our full list of auto-integration HR systems.
No, integrations are designed to be secure and non disruptive. SaaSi Hub connects using authorised access methods that do not interfere with the normal operation, performance, or availability of your existing SaaS tools. Your team can continue using their software as usual while SaaSi Hub operates silently in the background.
Security & Data Protection
Yes, protecting your data is a core priority. SaaSi Hub uses strong encryption, secure infrastructure, and strict access controls to ensure that all customer data is handled safely and responsibly. Access to sensitive information is restricted and managed through role based permissions to maintain confidentiality.
We follow established data protection principles, including data minimisation, secure processing, and transparency, to ensure that personal and organisational data is handled in accordance with applicable UK and EU data protection regulations.
Customer data is stored using secure, industry standard hosting environments with appropriate safeguards in place to prevent unauthorised access, loss, or misuse. This includes encrypted data transmission, secure storage practices, and ongoing monitoring to maintain platform integrity and reliability.
Support & Account Management
You can contact customer support directly through the platform via an online email form, or live chat (during office open hours).
See our Contact Us page to get in touch with us, and to see our live chat open hours.
Our support team is available to assist with technical questions, account enquiries, and general guidance to ensure you get the most value from the platform as quickly as possible.
At this time, SaaSi Hub does not support multi user access and is designed to be managed by a single entity/representative for your business.